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speechless.
I'm so disappointed in Delta's lack of integrity. I thought they were a better company than this.
my husband would like to try to speak with delta, he is good at finding the right people to get the right results. if you would like him too please pm me your contact info
where this may exhaust you or I, my husband thrives on getting to the right people
Heather- you need to share this with FB and everyone you sent the initial blast of emails too. EVERY SITE that put your story up- needs an update- and you need to update them about this bullcrap.
Oh Heather, that is so disgusting and insulting. Do you have any other options to explore? Have you consulted an attorney? I know how absolutely draining this must be for you and your family. You have my heartfelt condolences!![]()
I'm so sorry! Their response is cold and worthless. I think of Snickers every day and it still breaks my heartIn honor of Snickers: I will never use Delta, my friends and family have said they will never use Delta and any one I can talk to will hear about this tragedy.
Heather this is an outrage to the animal rights community. Here are a few resources.
From one Heather to anotherDO NOT let them off the hook! Please don't sign anything. This is absolutely ludicrous - if you still have connections to those who helped you publicize this initially, please enlist their help again to make some noise! I know I am disgusted at Delta's insult, and know that this is untenable
Another note, I am curious to know your breeders point of view on all of this. I'm sure she had good intentions when shipping but in weather as cold as it was it still causes me some concern. I don't feel the kitten should have been shipped in such cold weather but regardless I do feel this is Delta's fault at the same time.
I am so upset by Delta! Please make sure this absurd $10 settlement offer is publicized to numerous places. I will avoid flying Delta at all costs!![]()
I'm shocked and appalled. I could have guessed from the tone of their emails that they weren't going to even come close to doing the right thing, but $10 is ludicrous. Even though they are a huge, heartless corporation, I figured they would have done better simply for public relations purposes. We already knew they weren't compassionate human beings from the way you and your family were treated from the beginning. Jerks!
Heather, My heart breaks for you all over again!! My mom got more than that when they lost a piece of her luggage with dirty clothes in it!!!!
I would sooner WALK than fly Delta!!!!!![]()
Well we all know that $10 is absurd!!!! but my question is what has the breeder said or done for you? I understand that Snickers died because of the cold but, I still can not understand why a breeder would ship a kitten that was 11 weeks old to a place that was 7 degrees? At any age that is just too cold. That is where breeder responsibility comes in.
Ah, missed this one when I responded, sorry about that! The breeder had no idea that the cargo hold lost climate control once the plane landed. Delta does not "advertise" or tell anyone that when they book the flights for their animals. If she knew, I am positive the flight would have been rescheduled. If I knew, the flight would have been rescheduled. It's why I keep publicizing what happened, people just don't know. And if they knew & put an animal on a plane, then they are just as much at fault. I believe if she knew, she would have made the right decision. She has stood by my side this entire time & has been just as outraged. I am allot more vocal then she is, and I am also in a different position -- I am a family, she is a breeder, allot of people don't like breeders & the story wouldn't have been taken as seriously as it was. (At least I think) Hope that helps answer!
That is good that she is helpful to you, as she should be but I wonder what her reaction would be if you felt this was her fault.
I am sorry but as a breeder if she is going to ship her pets she needs to know what happens when they are on the plane and not assume. This is one of the reasons we do not ship as on their website it clearly states that once on the ground that the animal could be in the cold or hot depending on the outside temp. for up to 1 hour and to consult a vet to find out if your pet can tolerate these conditions. It also stated only 3 or 4 airports have temp controlled holding for pets and conn. is not one of them. It also stated that flights should be made during the day when cold or early a.m. when warm if the pet would have trouble with temp. Poor snickers flight was landing at 8:15 p.m.
I am sorry for those who do not agree with me but I just do not see how a breeder would ship a pet of any kind without having all the information first. This kitten should have never been put on the plane going to any state with a cold winter.
I am sorry for those who do not agree with me but I just do not see how a breeder would ship a pet of any kind without having all the information first. This kitten should have never been put on the plane going to any state with a cold winter.
Are you serious, Delta?
First your negligence kills puppies last summer and then your neglect and ignorance kills a Sphynx kitten by leaving it in sub-freezing weather to die.
To make it all worse, your ignorant and now repugnant company offers to pay for the loss of this animal a measly $10?
Are you completely serious?
When I moved to the Detroit area, I made it a point to go out of my way to give my patronage to Northwest because they had a huge presence here... the same as I did to American Airlines when I lived in the Dallas area.
When Delta acquired NWA, I moved my patronage to Delta again since it was giving back to my local community.
I now see that blind faith was misgiven. As a Sphynx owner, I cannot begin to tell you how incredibly insulting your feable gesture was.
What I can tell you is that I will now take back that faith I had and there is *NOTHING* you can do to win this back.
I would rather run rat feces along my backside than to sit it on the seat of one of your planes.
I will now fly the skies with your AA brethren. The Sky Nazis are definitely better for my health and sanity than your seriously flawed company.
Thank you and have a pleasant eternity... without my patronage.
Delta should NOT be allowed to transport pets... I've read today where they "lost" another spyhnx baby enroute to their new home in WA state - instead was sent to Washington DC! smh

